Saturn Of Honolulu - (808) 836-7007

I was surprised to read 2 negative reviews on here, because I had an excellent car buying experience at Saturn of Honolulu. I had never really considered a Saturn for a new car (previously a Nissan fan... loved my 350Z), but on a whim my husband and I went to test drive the 2009 Vue. We showed up late, about an hour before closing, and test drove a Vue. Due to construction on H1, the test drive took about 30 minutes. Our salesperson, Paul R., was very good natured about the delay, and answered plenty of questions about the Vue throughout the drive. Saturn won me over with the Vue, and after the test drive we went in to try to get financing. Not once did I feel that we had to haggle over the price because it was obvious that the dealership was giving us a great deal on all fronts. When trying to pick a specific Vue, Paul let me flip through their binder of invoices, something the customer isn't supposed to see (sorry if I get you in trouble Paul!). With the GM military discount

Being a former employee, I say with a heavy heart that Saturn is no longer representative of the original philosphy it instilled in its employees for many years. People First and We're a different kind of company has gone by the wayside ever since new ownership has taken over the reigns. It isn't the salespeople per say that taint the reputation, but management does have alot to do with the collective mindset of those that do represent the facility. In fact there are no local folks that steer this ship any more therefore it is not unreasonable to imply that there is no aloha amongst themselves, and very little to none towards its customers. The mainland style of management and selling is predominantly the reason an alarming number of former Saturn owners are considering abandoning the brand for another. They have confided that this particular dealership is no longer the way it was. If you want to stay loyal to this brand (its a good one) I recommend those with aloha: Jas

I don't usually write reviews, but our family have been customers of Saturn, HOnolulu for years and our experience with them in everything from servicing to leasing and purchasing is outstanding. There's no haggling, no dealing, no price wars, and no one trying to hold you in the showroom until you buy. The sales people are very low key and don't try and pressure you. Anyone who seriously wants to deal with a great car company will like them - plus the new cars are miles apart from the old saturn styles!